Return Policy
How do I return?
We are happy to process returns within 30 days from the date of the invoice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Unless Eurostart ships the wrong product(s), returns are subject to a restocking fee of 15% of the price paid and return shipping and handling fees.
Initiate your return by completing the RMA Request form.
• Once processed, you will receive an email within 48 hours containing your RMA (Return Authorization Number), and next steps.
• Repackage the item(s) in the original box, including all accessories and packaging.
• Ship the item(s) with any courier with tracking, (for example USPS Tracking, UPS, Fedex, DHL, etc.) The return address and customs forms (if necessary) will be provided with your RMA number.
Once received, please allow 5-10 business days for EUROSTART™ to inspect the returned merchandise and issue your refund to your original form of payment. Depending on your bank or form of payment, an additional 2-10 business days may be required to transmit funds and receive your refund.
Terms and conditions are available here.
Please do not refuse delivery
We can most efficiently process your return and refund your money if you receive and send your product(s) back to us with a Return Merchandise Authorization (RMA).
• Undeliverable orders may incur a 15% restocking fee.